TELAPA Full Moon Gift Box
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FAQ
How long after ordering can I receive my goods? Can I specify a delivery date during the Mid-Autumn Festival?
During the Mid-Autumn Festival (September 15th), we regret that we cannot guarantee a precise delivery date. We will arrange shipments according to your chosen delivery cycle to ensure fresh delivery. Orders placed on weekdays will be shipped within 3–5 business days, and the actual delivery time will depend on the logistics and delivery conditions.
Is the gift box suitable for vegetarians?
All gift boxes in this series are lacto-ovo vegetarian. Some items contain salted egg or rum, which are noted in the ingredient list. Please be aware of this before purchasing.
Shelf Life and Storage Instructions
Can be stored at room temperature for 7 days, or refrigerated for 14 days. To maintain optimal flavor and texture, it is recommended to store in the refrigerator and allow it to return to room temperature before consumption.
Does the gift box contain allergens?
This product contains wheat flour, eggs, and dairy products; some items contain nuts or alcohol. Individuals with allergies to these ingredients should exercise caution before consumption.
Delivery Scope and Shipping Fee Instructions
Currently, delivery is available to Taiwan's main island only (excluding outlying islands). A single order over NT$15,000 qualifies for free shipping. For orders below this amount, a shipping fee of NT$170-300 will be charged (based on quantity). Delivery times to some remote areas may be extended.
Do you offer corporate gifting and customization services for bulk orders?
We offer corporate bulk purchases and customization services (including blessing cards and gift box packaging). For quantity and delivery times, please inquire in advance via LINE customer service, and we will arrange a dedicated representative to assist you.
